Central Institute of Technology's E-Counselling is a free confidential online service providing students with support and advice on issues that may be affecting study and well-being.
Do you have questions about:
- mental health issues?
- study problems?
- relationship difficulties?
- stress management?
This online question and answer service is not intended to replace therapeutic face-to-face counselling of an ongoing nature.
However, in some circumstances you may feel more comfortable talking to a psychologist via email.
E-Counselling is available to enrolled Central students. You can access the service by logging into the Student Portal using your student ID and Password.
You can ‘talk’ to a counsellor at any time using the secure e-counselling email. The arrangement allows you to re-read information provided by the counsellor. You and your counsellor can also use your online communication to review what has been discussed and to identify what progress has been made.
E-counselling is available 24 hours a day, 7 days a week and can be accessed from any computer connected to the internet.
We will endeavour to respond to your enquiry within 3 working days. However, if you are experiencing a crisis and require immediate assistance, please contact:
- Lifeline 131 114
- Crisis Care 1800 199 008
It is important to note that E-Counselling does have some limitations, such as the absence of visual/auditory information.
In some instances clarification may be necessary on the part of both, counsellor and student. Such open and interactive dialogue is encouraged.
E-counselling may not be appropriate if you are experiencing a crisis, highly complex situations, fear for your personal safety or if you require immediate medical treatment for a physical condition or mental health issue.
In these instances, please refer to the following support agencies who will be able to assist you.
- Lifeline 13 11 14
- Crisis Care 1800 199 008
- Kids Help Line 1800 55 1800
- Sane Help Line 1800 18 7263
- Samaritans Suicide 1800 198 313
Click here for information on Central's Psychologist Services.