Course Overview
|
| Course Code: | S603 (National ID: SIT30407) | |
| Careers: | Tourist information officer, Sales consultant | |
| Duration: | Six months (1 semester) full time. Approximately 25 hours per week. | |
| How: | Full time, Part time, Apprenticeship/Traineeship | |
| Where: | PERTH CAMPUS - Building 125 ABERDEEN STREETNORTHBRIDGE6003 | |
| Intake: | Semester 1, Semester 2 | |
| International study available: | No | |
| Online study available: | No | |
| Uni pathway available: | No | |
About the course
Ask us a question about this course
Central is the leading provider of tourism studies in WA. Studying this course will provide you with access to a range of industry qualified lecturers, innovative study methods, industry standard equipment and software as well as knowledge of the most current and relevant tourism trends and practices.
A Certificate III in Tourism (Visitor Information Services) will refine your people skills and gear you towards a career as a tourist information officer, preparing and recommending experiences for tourists. Tourism is an exciting industry to be a part of and can literally take you all over the globe. If you enjoy interacting with all kinds of people and want to share you're experiences, then this is the course for you!
View our brochure to see the career pathways for our travel and tourism courses.
Where this course can lead you
Helping people get the most out of their holiday is a satisfying task. You can share your knowledge and provide them with an experience they'll never forget.
With your Certificate III in Tourism (Visitor Information Services) from Central you could build a career as a:
Further study of a Diploma of Tourism is recommended to enhance your career prospects and broaden your horizons in the tourism industry.
Skills you will gain from this course
Central's tourism qualifications provide you with skills that are relevant to current industry trends and practices.
By the end of the course you will be able to:
provide travel and accommodation information to tourists
promote tourism and assess tourist opportunities for local communities
sell tourism products
receive and process reservations
refine customer service and general administration skills
develop cultural awareness
The skills and knowledge you'll gain at Central will allow you to start in a tourist information services role in no time.
Connected with industry
Our courses are recognised by industry and have won tourism industry awards in the past for high quality tourism training.
At Central we place an emphasis on practical training, that is why we ensure tourism professionals are our lecturers. So you’ll be gaining the best experience possible from the people who have done exactly what you want to do. We have also assessed the software and practices this industry uses and replicated it within Central so when you leave, you'll be working on familiar technology and with familiar processes.
Central's focus on industry relevancy means practical course content geared towards getting you a career. It also means you have an opportunity to network with real professionals .
Fee information
Domestic students:The costs for this course for a semester are: $626 or $313 (concession). On top of this there is also a resource cost of $329. The resource fee is an estimate because the amount depends on which units you choose. You will be given the exact amount at enrolment. Find out more about how the costs are determined.
An estimate of the total cost of the course is $955 (non conc) over the 6 months the course takes to complete.
Paying your fees
You will be expected to pay your course fees in full at the time of enrolment.
Fees can be paid at our student services offices at any of Central’s campuses. You can also pay by credit card over the phone, however, if you wish to pay by instalments, you will need to make your first payment in person and sign the payment plan terms and conditions.
Assistance may be available for those students experiencing financial hardship.
Find out more details about payment options
International students:The cost for international students is . You will need to pay for your course fees when you accept your offer and meet all the conditions.
Course Structure
| Plan: | S603-CU1006-PSC | |
| Description: | Complete 18 units: 13 core and 5 elective units | |
Available Groups
Title: MODULE 01 - RETAIL OPERATIONS
Description: Learners to complete all units listed below.
| Number | National ID | Title |
| S6463 | SITTTSL001A | Operate an online information system |
| S6484 | SITXADM001A | Perform office procedures |
| S6489 | SITXCCS002A | Provide quality customer service |
| S6492 | SITXCOM001A | Work with colleagues and customers |
| S6493 | SITXCOM002A | Work in a socially diverse environment |
| S6495 | SITXCOM004A | Communicate on the telephone |
| S6520 | SITXFIN001A | Process financial transactions |
| WA623 | SITXOHS001B | Follow health, safety and security procedures |
| WB952 | SITTIND001B | Develop and update tourism industry knowledge |
Title: MODULE 02 - OFFICE TECHNOLOGY
Description: Learners to complete all units listed below
| Number | National ID | Title |
| D0789 | BSBITU306A | Design and produce business documents |
| D1027 | BSBWOR204A | Use business technology |
Title: MODULE 03 - TOURISM PRODUCTS
Description: Learners to complete all units listed below
| Number | National ID | Title |
| S6464 | SITTTSL002A | Access and interpret product information |
| WB954 | SITTTSL006B | Prepare quotations |
| WB955 | SITTTSL007B | Receive and process reservations |
| WB956 | SITTTSL008B | Book and coordinate supplier services |
| WB957 | SITTTSL009B | Process travel -related documentation |
Title: MODULE 05 - TOURISM SALES
Description: Learners to complete the unit listed below
| Number | National ID | Title |
| S6467 | SITTTSL005A | Sell tourism products and services |
Title: MODULE 07 - FARES AND TICKETING
Description: To increase opportunities for employment in the travel industry it is strongly recommended that learners complete the units listed below
| Number | National ID | Title |
| WB959 | SITTTSL012B | Construct domestic airfares |
| WB960 | SITTTSL013B | Construct normal international airfares |
| WB961 | SITTTSL014B | Construct promotional international airfares |
Title: MODULE 04 - TOURISM DESTINATIONS
Description: Learners to complete all units listed below
| Number | National ID | Title |
| S6465 | SITTTSL003A | Source and provide international destination information and advice |
| S6466 | SITTTSL004A | Source and provide Australian destination information and advice |
| WA620 | SITXCCS001B | Provide visitor information |
Title: MODULE 06 - TOURISM INDUSTRY RESERVATION SYSTEMS
Description: To increase opportunities for employment in the travel industry it is strongly recommended that learners complete the unit listed below
| Number | National ID | Title |
| WB958 | SITTTSL010B | Control reservations or operations using a computerised system |
Apprenticeships and Traineeships
An apprenticeship or traineeship is a structured employment based training program that allows you to have a job and be paid while you learn. In most instances practical experience at work is combined with complementary off-the-job training provided by Central Institute of Technology.
Apprenticeships lead to trade certification and nationally recognised qualifications.
Traineeships focus on entry level training in non-trade areas and lead to nationally-recognised qualifications. Some school based traineeships are available to year 11 and 12 students who combine part time work with secondary studies via an approved training schedule. Apprenticeships and Traineeships are not available as an option for International students.
Please Note: The process for actually getting into an apprenticeship/traineeship (which involves finding an employer) is very different to the application process for normal study.
Getting into this course
Entrance Requirements
In order to gain entry into this course you must demonstrate basic maths and developed communication skills.
This conversion table explains the grades you need to have obtained at a high school level to meet this entry level requirement.
The Application Process
The process for applying for a course at Central depends on whether you are a local or international student and the way that you will be studying: full time, part time, as an apprentice or trainee.
Our future students area of the website includes a handy guide to help you through the process depending on what type of student you are, and how you are planning on studying.
Visit our apply, enrol and pay guide
Recognition of Prior Learning
Do you have existing skills? Whether obtained through paid or voluntary work, training or other experiences, you may be able to fast track your study by applying for recognition of prior learning, often referred to as RPL.
Find out more here