Health, Education and Community Services


Top 3 skills you will achieve:

  • Identifying ‘what a performance conversation is?’
  • Knowledge in communication skills needed in having difficult conversations
  • Awareness of personal communication challenges

Performance development conversations

This workshop will provide you with the knowledge and skills required to build communication and feedback skills when having difficult conversations with staff members. 



Course Overview

Course Code:DIS011 
Careers:Managers, Supervisors, Coordinators  
How:Short course, Fee for service 
Where:LEEDERVILLE CAMPUS
RICHMOND STREET
LEEDERVILLE
6007

 
International study available:No 
Online study available: 
Uni pathway available:No 
Day and Time:

 
Commences:Please contact us for dates for the next workshop.  
Fee:


 
Further information:Email ebtccs@central.wa.edu.au or phone 9202 0410 to enquire about this course. 

About the course

Ask us a question about this course

The workshop focuses on improving supervisor/coordinator confidence in undertaking these difficult conversations with people. 

It will provide you with a framework to undertake difficult conversations to ensure you are applying a consistent approach to performance feedback.  

This workshop is designed for managers, supervisors/coordinators who currently work in the disability sector and who carry out performance development as part of their job role. Morning and afternoon tea is included.

 

Skills you will gain from this course

The skills you will gain from this workshop are:

  • Identifying ‘what a performance conversation is?’
  • Knowledge in communication skills needed in having difficult conversations
  • Awareness of personal communication challenges
  • Practical skills in providing constructive feedback
  • Identifying developmental opportunities for individuals
  • Anticipating issues and outcomes associated with having difficult conversations
  • Practical skills in having these difficult conversations

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