Health, Education and Community Services


Top 3 skills you will achieve:

  • Knowledge and skills in specific communication techniques to build relationships
  • Knowledge in characteristics of a good team
  • Knowledge in how to identify barriers to effective teams and strategies to overcome these barriers

Building relationships in work teams

This workshop will provide you with the knowledge and skills required to apply specific workplace communication techniques to build and maintain relationships with colleagues based on respect and trust.



Course Overview

Course Code:DIS005 
Careers:Support worker  
How:Short course, Fee for service, Work based 
Where:LEEDERVILLE CAMPUS
RICHMOND STREET
LEEDERVILLE
6007

 
International study available:No 
Online study available: 
Uni pathway available:No 
Day and Time:half day 
Commences:Please contact us for dates for the next workshop.  
Fee:

 
Further information:Email ebtccs@central.wa.edu.au or phone 9202 0410 to enquire about this course. 

About the course

Ask us a question about this course

The course will assist you to understand teams and their dynamics.  It discusses the characteristics and benefits of a good team and strategies to overcome issues when barriers exist.   It discusses personal and communication skills needed to become an effective team member.

This workshop is related to the unit of competence: CHCCOM403A - Use targeted communication skills to build relationships.  

You can choose one of two pathways.  Firstly you can attend the workshop, take the information and skills learned and put them into practice in your workplace. 
Alternatively, if you choose to be formally assessed, and if successful, you gain a unit of competence from a nationally accredited Training Package. 

The assessment takes place in and post workshop, through assessment, third party reports from a supervisor/line manager and/or a portfolio of evidence.   Upon receipt of your assessment evidence a lecturer will be appointed to undertake assessment and will contact you regarding the outcome.  The assessment incurs an additional fee.

Where this course can lead you

This workshop is designed for people interested in becoming a support worker, for support workers and others who currently work or volunteer in the disability sector.

Skills you will gain from this course

The skills you will gain from this workshop are:

  • Knowledge and skills in specific communication techniques to build relationships
  • Knowledge in characteristics of a good team
  • Knowledge in how to identify barriers to effective teams and strategies to overcome these barriers
  • Strategies in working with culturally diverse teams
  • Identifying personal attributes to be an effective team member

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